Return Policy

Returns

 

With the exception of the following listed items, all purchases made from SURESHOTARMS.COM carry a seven (7) calendar day return period that starts the day of receipt of the order as reported by the delivery service. Within that time, a customer may return items ordered for a full refund (less shipping costs if the entire order is returned) as long as they are unopened and unused. If the packaging has been opened and/or the items used, the items may still be returned however will be subject to a 15% re-stocking fee.

 

The following items may not be returned and all sales are considered final.

 

Ammunition

Firearms (including receivers)

Limited capacity magazines

Magazine rebuild kits

Special Orders

 

Prior to returning an item, please send an email to sales@sureshotarms.com referencing the order number and item(s) being returned. Any shipment that arrives without prior notification will be marked "Return to Sender" and returned at the sender's expense.

 

The customer is responsible for arranging shipping of any returned items. SURESHOTARMS.COM highly recommends the use of an insured, trackable method of returning products such as UPS or FedEx. Responsibility for products damaged in transit while returning items is the responsibility of the customer, not SURESHOTARMS.COM. Once the returned item is received, the customer will be notified of the progress of the return.

 

Returned orders that qualified for free shipping will have the actual cost of shipping deducted from the returned amount.

 

Order Cancellations and Restocking Fees

 

Canceled orders will be subject to a 10% cancellation fee based on the order total regardless of if the order has shipped or not.

 

Returned items are subject to a 15% re-stocking fee.

 

SURESHOTARMS.COM reserves the right to cancel any order. Should an order cancellation be initiated by SURESHOTARMS.COM, the cancellation fee will not apply.

 

Privacy and Security

 

SURESHOTARMS.COM values customer privacy and will never sell, share or otherwise intentionally distribute customer information to third parties. SURESHOTARMS.COM complies with legal, law enforcement requests such as subpeonas as well as requests from financial institutions to ensure the integrity of transactions processed.

 

Transactions made through SURESHOTARMS.COM are secured using 128-bit SSL technology, the industry standard for secure data transmission.

 

Misc

 

SURESHOTARMS.COM will not sell items to state or federal agencies that are not legal for the general citizenry of that jurisdiction to own. This applies to individual orders as well as agency and department orders. No exceptions.